Shipping policy
Shipping Policy
At Chome Theory, we work with global fulfillment partners to deliver your products as quickly and safely as possible. Our goal is to ensure your order reaches you in excellent condition.
Order Processing
All orders are typically processed within 1–3 business days. During peak seasons or unexpected demand, processing times may be slightly longer.
Shipping Times
Shipping times vary depending on your location and our fulfilment partners. While we aim to deliver as quickly as possible, most orders are expected to arrive within up to 15 days. Please note that shipping times are estimates and are not guaranteed.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor the progress of your shipment.
Delays
While we work hard to ensure timely delivery, delays may occur due to factors outside our control, including but not limited to customs clearance, carrier delays, or natural events. We appreciate your understanding in these cases.
International Shipping
For international orders, shipping times may vary depending on your country and local customs processes. Customers are responsible for any applicable customs fees, duties, or taxes.
Contact
If you have questions about your order or shipping times, please reach out on our contact form via our website.